Shipping

Shipping

We ship globally from our Australian warehouse.

*International orders may be subject to additional import duties and taxes* Concave is not responsible for, nor can offer any specific advice regarding import duties, taxes and fees. These are the responsibility of the customer and Concave has no obligation to pay for such duties, taxes and fees. For specific information, please consult with your local government import office.

We use a variety of couriers to ensure we can offer the best rates and fastest delivery times. Please note multiple orders to the same shipping address will be dispatched as a single shipment where practically possible. The table below shows costs and estimated delivery times for each region. The estimated delivery times are business days, based on the dispatch date of your order from the local sorting office. Please note whilst our couriers do everything they can to meet these time frames, they are just estimations and we cannot be accountable for any delays.

Orders are shipped Monday to Friday, excluding State (VIC) and National holidays.

Domestic Location - Metro

Melbourne, Sydney, Adelaide, Brisbane, Canberra - Express - 1-4 days

Australia - All other areas - Standard - 4-12 days

FREE domestic (Australia) shipping for orders over $120.00.

Shipping Weight Matrix

Rate Name Weight Price
Small 0 - 1.5kg $9.95
Medium 1.51 - 2.99kg $14.95
Large 3 - 3.99kg $19.95
Extra Large 4 - 4.99kg $24.95
XXL 5 - 9.99kg $29.95
XXXL 10 - 15kg $39.95
International Service ETA Price
Asia Economy 3 - 7 days $39.95
New Zealand Economy 1 - 4 days $24.95
Rest of the World Economy 3 - 10 days $39.95

 

Due to logistical difficulties in making deliveries to certain remote areas, we reserve our right to cancel your order and/or make such order subject to additional terms and conditions (including without limitation to requiring such orders to be conditional upon a minimum value of products being ordered in a single transaction). Our Customer Service team will notify you of cancellation and/or such conditions as soon as reasonably practicable after you place your order.